Warranty

Please note that ExamTablesDirect.com is an authorized reseller of ALL products listed on this website. All warranties offered are expressly provided by the manufacturer of the item. All claims and questions should be directed to them, although we are ALWAYS available to help.

This list is sorted alphabetically, by manufacturer.

 

Brewer

Effective July 1, 2018

 Warranty:  Brewer shall manufacture its products in accordance with the requirements of all applicable law, including without limitations, the regulations promulgated by and for the Federal Food and Drug Administration and industry standards.  Brewer warrants its products to be free from defects in parts and workmanship under normal use and service for a period detailed in the table below from the date of delivery to original end user.  Brewer will not be responsible for any Product failure due to abuse, modification or improper use, or for any use which exceeds the published capacity of the product.

Do not discard parts before contacting Brewer for warranty service, as Brewer may require the customer to send in defective parts for examination to determine the applicability of these warranty provisions. Brewer reserves the right to dispose of non-defective returned product if the customer fails to respond to requests for information for 30 days from receipt of product.

Product Warranty Period
AssistPRO Programmable Table 3 Years
Assist Power Procedure Table 3 Years
Access High-Low Exam Table 3 Years
Basic Exam Table 3 Years
LiftMate™ 3 Years
Access Exam Table 5 Years
Element Treatment Table 3 Years
Support products 5 Years
Lighting products 1 Year
Seating products (Non-Industrial) 5 Years
Industrial Seating products 12 Years
Cylinders for industrial seating Lifetime
OEM products 1 Year
Refurbished products 1 Year
Accessories and service items 1 Year

This warranty is exclusive and in lieu of all other warranties and remedies whatsoever, including but not limited to implied warranties for merchantability and/or fitness for a particular purpose.  No agent, employee, or representative of Brewer has any authority to make any affirmation, representation, or warranty not set forth in these terms and conditions concerning any products of Brewer.  Brewer shall have no liability whatsoever for damages caused by transportation, accidents, fire, unauthorized alteration, or normal wear or abuse.  Brewer will have no liability whatsoever for any incidental or consequential damages, including without limitation, lost profits or any such damages arising from (a) the design, manufacture, sale, delivery, installation, repair, operation or use of Products of Brewer or any part thereof, (b) any actual or alleged failure or defect in Products of Brewer or any part thereof, or (c) any actual or alleged breach or non-performance by Brewer of this limited warranty.

Obtaining Warranty Service:  Warranty service must be obtained through The Brewer Company by contacting Customer Service by phone at 1.888.Brewer1 (1.888.273.9371 or by e-mail at customerservice@brewercompany.com.  If the product is within the warranty period described above, Brewer will either provide on-site repair services, ship replacement parts or replace the product at the discretion of Brewer. On-site service is provided only within the Continental United States, and only replacement parts or product will be provided at Brewer’s discretion in Canada. Completion of product warranty registration may expedite warranty service of exam tables and LiftMates. Register your product online at http://www.brewercompany.com/warranty-registration/.

 

CLINTON INDUSTRIES

  • 5-Year warranty applies to all products purchased on or after 6-20-14.
  • All products purchased before 6-20-14 are subject to previous warranties.
  • Clinton’s 5-year limited warranty applies to all complete Clinton products. Parts, regardless of purchase date, are subject to a 1-year warranty covering replacement of the defective part only. Service and part installation is not covered under the 1-year part warranty. To the original purchaser only, Clinton Industries warrants manufactured products to be free of defects in materials, workmanship or design under normal use and service conditions for five years on all mechanical products, all electric equipment and support items, from the date of purchase. If the product and/or equipment should become defective within the 5-year warranty period, Clinton Industries will send replacement parts or replace it (at our discretion) free of charge, including return transportation to you. All labor not included. You MUST receive authorization before returning product to the factory, as Clinton Industries will not accept collect shipments. Clinton Industries reserves the right to repair or replace component parts without return of the entire unit. This warranty does not include damage resulting from accident, abuse or misuse of the product and expressly excludes normal wearing of parts (including but not limited to vinyl) or defect caused by transportation, accident, fire, flood, improper assembly, alteration, or negligence. In addition, all representations and warranties made by any person or entity other than Clinton Industries main office is excluded from this warranty. IMPLIED WARRANTIES, INCLUDING THOSE OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE, ARE LIMITED TO FIVE YEARS FROM PURCHASE AND ALL IMPLIED WARRANTIES ARE EXPRESSLY EXCLUDED TO THE EXTENT PERMITTED BY LAW AND ARE OTHERWISE LIMITED TO THE TERMS OF EXPRESS WARRANTIES AS SET FORTH ABOVE. This is the exclusive remedy, and law for consequential or incidental damages under any and all warranties is excluded to the extent exclusion permits liability. This warranty does not cover or compensate for any loss of use damages that may occur as a result of failure of equipment cover under this warranty. Clinton reserves the right to alter or change equipment without prior notice, and to repair or replace warranted equipment with new parts or new products.
  • Note: Exceeding the recommended weight capacity of any Clinton product with stationary weight or a total combined weight consisting of stationary weight and applied force under normal intended or unintended use voids this and all implied or stated warranties.
  • IMPORTANT: It is important to register your product within 30 days from purchase to obtain the benefits offered by this warranty. FAILURE TO REGISTER YOUR PRODUCT WITHIN THAT TIME PERIOD AUTOMATICALLY VOIDS THE WARRANTY OFFER. Please note that your warranty is for REPLACEMENT PARTS, or in some cases replacement of the entire product. Product replacement will be solely determined by Clinton Industries. LABOR TO INSTALL REPLACEMENT PARTS IS NOT COVERED UNDER YOUR WARRANTY. Installation of replacement parts is the responsibility of the purchaser. Check with Clinton Industries for proper installation procedures. PARTS INSTALLED INCORRECTLY VOIDS THE REMAINDER OF THE WARRANTY.
  • You MUST register your product here: https://www.clinton-ind.com/warranty

 

EXAMTABLESDIRECT.com:

 

ExamTablesDirect offer a 6 year limited warranty, when purchased from an authorized dealer. Parts, regardless of purchase date, are subject to a 1-year warranty covering replacement of the defective part only. Service and part installation is not covered under the 1-year part warranty. To the original purchaser only, ExamTablesDirect warrants manufactured products to be free of defects in materials, workmanship or design under normal use and service conditions for six years on all mechanical products, all electric equipment and support items, from the date of purchase. If the product and/or equipment should become defective within the 6-year warranty period, ExamTablesDirect will send replacement parts or replace it (at our discretion) free of charge, including return transportation to you. All labor not included. You MUST receive authorization before returning product to the factory, as ExamTablesDirect will not accept collect shipments. ExamTablesDirect reserves the right to repair or replace component parts without return of the entire unit. This warranty does not include damage resulting from accident, abuse or misuse of the product and expressly excludes normal wearing of parts (including but not limited to vinyl) or defect caused by transportation, accident, fire, flood, improper assembly, alteration, or negligence. In addition, all representations and warranties made by any person or entity other than ExamTablesDirect main office in writing is excluded from this warranty. IMPLIED WARRANTIES, INCLUDING THOSE OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE, ARE LIMITED TO SIX YEARS FROM PURCHASE AND ALL IMPLIED WARRANTIES ARE EXPRESSLY EXCLUDED TO THE EXTENT PERMITTED BY LAW AND ARE OTHERWISE LIMITED TO THE TERMS OF EXPRESS WARRANTIES AS SET FORTH ABOVE. This is the exclusive remedy, and law for consequential or incidental damages under any and all warranties is excluded to the extent exclusion permits liability. This warranty does not cover or compensate for any loss of use damages that may occur as a result of failure of equipment cover under this warranty. ExamTablesDirect reserves the right to alter or change equipment without prior notice, and to repair or replace warranted equipment with new parts or new products.

 

  • Note: Exceeding the recommended weight capacity of any ExamTablesDirect product with stationary weight or a total combined weight consisting of stationary weight and applied force under normal intended or unintended use voids this and all implied or stated warranties.
  • IMPORTANT: It is important to register your product within 30 days from purchase to obtain the benefits offered by this warranty. FAILURE TO REGISTER YOUR PRODUCT WITHIN THAT TIME PERIOD AUTOMATICALLY VOIDS THE WARRANTY OFFER. Please note that your warranty is for REPLACEMENT PARTS, or in some cases replacement of the entire product. Product replacement will be solely determined by ExamTablesDirect. LABOR TO INSTALL REPLACEMENT PARTS IS NOT COVERED UNDER YOUR WARRANTY. Installation of replacement parts is the responsibility of the purchaser. Check with ExamTablesDirect for proper installation procedures. PARTS INSTALLED INCORRECTLY VOIDS THE REMAINDER OF THE WARRANTY.
  • You MUST register your product here: https://www.examtablesdirect.com/warranty-registration/

 

HAUSMANN INDUSTRIES:

“Peace of Mind” 3-Year Ltd. Warranty (USA & Canada Only)

Hausmann Industries (Hausmann), warrants to the original buyer that each Hausmann product shall be free from defects in material and workmanship and agrees to remedy any such defect or to furnish a new or equal part in exchange therefore. Warranty covers parts for three (3) years and covers repairs for the first year, commencing on date of original shipment. Labor coverage may not include replacement or installation of small parts or components. Hausmann Customer Service and/or Sales will determine the technical level of service needed and approve labor coverage on a case by case basis.

This warranty covers defects in materials and workmanship provided such product is used for the normal purpose for which intended, and damage is not the result of abuse or misuse. We are not responsible for charges for repairs or other work, without prior written authorization by Hausmann Industries. We reserve the right to repair or replace defective products at our sole discretion.

This warranty does not include damage resulting from accident and expressly excludes normal wearing of parts, or defect caused by transportation, accident, fire, flood, alteration, or negligence. Hausmann Industries shall not be liable for any direct or indirect, incidental, exemplary, or consequential damages or delay, including damages for loss of income or loss of use.

 Hausmann “Peace of Mind” 3-Year Ltd. Warranty (International – all but USA & Canada)

Hausmann Industries (Hausmann), warrants to the original buyer that each Hausmann product shall be free from defects in material and workmanship and agrees to remedy any such defect or to furnish a new or equal part in exchange therefore. All Hausmann equipment shipped internationally has a 3 year limited warranty against defects in material and workmanship. International warranty includes Parts and Freight only for the first year, and parts only (Ex-Works, FOB factory) in years 2 & 3. Hausmann’s International warranty specifically does not include labor or any other costs.

This warranty covers defects in materials and workmanship provided such product is used for the normal purpose for which intended, and damage is not the result of abuse or misuse. We are not responsible for charges for repairs or other work, without prior written authorization by Hausmann Industries. We reserve the right to repair or replace defective products at our sole discretion. 

This warranty does not include damage resulting from accident and expressly excludes normal wearing of parts, or defect caused by transportation, accident, fire, flood, alteration, or negligence. Hausmann Industries shall not be liable for any direct or indirect, incidental, exemplary, or consequential damages or delay, including damages for loss of income or loss of use.

Midmark:

The most recent information can be found on their website. https://www.midmark.com/service-support/terms-conditions

PediaPals

Limited Lifetime Warranty! 1 year warranty on the cushion.

You will never have a problem with our ZooPals table.   If you do, it will be resolved by the manufacturer immediately.  Gas/spring is only moving part which can be easily replaced.  Vinyl cushion if any tears/rips can be easily fixed.  Table is made with fiberglass base and an indestructible anti-bacterial coating.  Table is similar to back lining of a pick-up truck.  Our ZooPals tables last!